Privacy Policy

Last Updated: November 26, 2025

1. General Provisions

This Privacy Policy ("Policy") defines the procedure for processing and protecting personal data of users of the Dear Robert online store ("Store"), located at dearrobert.ge.

This Policy has been developed in accordance with the Law of Georgia "On Personal Data Protection" (adopted December 28, 2011) and other applicable legislation of Georgia in the field of personal data protection.

By using the Store's website and placing an order, you confirm your consent to the terms of this Policy.

2. Data Controller

Name: Dear Robert
Address: 17 Petre Melikishvili St, Tbilisi, Georgia
Phone: +995 571 136 949
Email: info@dearrobert.ge

3. What Data We Collect

We collect the following personal data:

Name and surname - to identify the customer and process the order
Phone number - to contact you regarding the order and delivery
Delivery address - to deliver the ordered goods
IP address and cookies - to ensure website functionality and analyze traffic

4. Purposes of Data Processing

Your personal data is processed for the following purposes:

Processing and fulfilling orders
Communicating with customers regarding orders
Delivering goods to the specified address
Improving service quality
Compliance with Georgian legislation requirements

5. Legal Basis for Processing

Personal data processing is carried out on the basis of:

Your consent (Article 16 of the Law of Georgia "On Personal Data Protection")
Performance of purchase and sale agreement (Article 17 of said Law)
Fulfillment of legal obligations (Article 18 of said Law)

6. Data Storage and Security

We store your personal data on secure servers using modern encryption technologies (SSL/TLS).

Data retention period:

Order data is stored for 3 years in accordance with Georgian tax legislation requirements
Data on unfulfilled orders is deleted after 30 days
Cookies are stored according to your browser settings

7. Transfer of Data to Third Parties

We do not sell or transfer your personal data to third parties, except in cases necessary to fulfill the order:

Delivery services - to deliver goods to the specified address
Payment systems - to process payments (if applicable)
Government agencies - upon lawful request

All third parties are obliged to maintain confidentiality and protect your data in accordance with Georgian legislation.

8. Your Rights

In accordance with the Law of Georgia "On Personal Data Protection", you have the right to:

Right of access - obtain information about what data we process
Right to rectification - correct inaccurate or incomplete data
Right to erasure - request deletion of your personal data
Right to restriction of processing - restrict the processing of your data
Right to withdraw consent - withdraw your consent to data processing at any time
Right to object - object to the processing of your data
Right to complain - lodge a complaint with the Personal Data Inspection Service of Georgia

To exercise your rights, contact us at info@dearrobert.ge or by phone at +995 571 136 949.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Ensuring website functionality
Remembering cart contents
Analyzing website traffic

You can manage cookies through your browser settings.

10. Changes to the Policy

We reserve the right to make changes to this Policy. All changes take effect from the moment they are published on this page. The date of the last update is indicated at the beginning of the document.

We recommend that you periodically check this page for changes.

11. Contact Information

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Phone: +995 571 136 949
Email: info@dearrobert.ge
Address: 17 Petre Melikishvili St, Tbilisi, Georgia

Personal Data Inspection Service of Georgia:
Website: personaldata.ge
Email: info@personaldata.ge